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Support & contact

Documents

Online user documentation – link

Quickstart manual – R02 PDF

Datasheet – R02 PDF

Firmware

v1.1.4 – Download. Attention: when updating from v1.0.0, please read instructions in zip first! Web interface update will not work

New features:

– Raw logging for reduced data files

– File splitting and naming options

– Channel enabling in log file

– Different separator and decimal separator option in CSV

Changes:

– Different API responses and methods added / changed

– Added options to file splitting and channel enabling

Fixes:

– Temperature printed in correct digits in CSV

– Analog value printed in correct significant number in API getValues endpoint

– Fixed stability issues with HTTP connections

Tools

Raw data conversion tool

Used to convert the .dat files of the Uberlogger to CSV files.

Windows version – Download
Python script – link can be found in the Configuration section of the Uberlogger under “Raw logging” option.

FAQ

Please check that you have set the range and input type DIP switches and  that you set the corresponding settings under “Configuration”. If this does not match, you will get wrong values. If the problem still persists, please contact support.

If you have the sensors on the table in free air, it’s normal that the temperature values vary a little bit among sensors. A difference of a few 0.1 C you already have quickly.  However, as a check, you can put the sensors in a glass water. The temperatures should then be about the same. If not, please contact support.

Check the user manual above for problem solving. If this does not solve the issue, please fill in the contact form below. 

Contact Us

Still have further questions? Fill out the form below and we will contact you as soon as possible!